Our Pick-up Location

3280 Steeles Ave W, Unit #22, Concord, ON L4K 2Y2

Orders are available for pick-up at front desk after you receive a confirmation email. Please do not arrive early as we will not always be able to retreive your package from the warehouse immediately!

Please note that Vancouver location is a warehouse only and is not open for pick-up!

Operating Hours

Day April 1st to Thanksgiving
Active Season		 Thanksgiving to March 31st
Off-Season
Mon 9AM - 5PM 9AM - 5PM
Tue 9AM - 8PM 9AM - 5PM
Wed 9AM - 8PM 9AM - 5PM
Thu 9AM - 8PM 9AM - 5PM
Fri 9AM - 5PM 9AM - 5PM
Sat Closed Closed
Sun Closed Closed

Can we help you find anything?

Got the SKU number? You can type it into the search field and if we have that item, you'll get an exact match!

Looking for a Pool Heater Part? We have PDFs and interactive schematics of all major heater models to help you find what you need.

Not sure which heater or pump is right for your pool? We have step-by-step equipment finders to help you narrow down your choices. Additionally, our pool equipment can be filtered by all relevant parameters.

General questions about pool equipment? Check the FAQ - answers to all the common pool owner's questions, compiled by our experts.

Still lost? Email or give us a call and our knowledgeable staff will answer any questions you have!

1-844-416-7665 416-623-9334
Canada-Wide Shipping Look for Free Shipping label on select items!
Pick-up Location 3280 Steeles Ave W, Unit #22
Concord, ON • Click for Map & Hours
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Pool Care Vocabulary

Acid: A chemical which lowers pH when added to water. (AQUA pH Minus)

Algae: Microscopic aquatic plant life which can grow on pool surfaces or float free in the water. (AQUA Wham-O)

Base: A chemical which raises pH when added to water. (AQUA pH Plus)

Bacteria: One celled organisms, some of which cause disease and/or infection. Without proper sanitation, pool water and pool surfaces are perfect breeding grounds for bacteria.

Calcium Hardness(CH): The quantity of calcium dissolved in the water. (AQUA Cal)

Chlorine: The sanitizer and oxidizer most commonly used in swimming pools.

Organic Waste: Nitrogen and ammonia bearing compounds such as urine, saliva, perspiration, body oils and suntan lotions that are continuously introduced into pool water by swimmers. Most organic wastes will not filter out and must be chemically removed (oxidized) with a periodic shock treatment.

pH: The measurement of water's relative acidity and basicity. The pH range is from 0 - 14; a pH of 7 is neutral. pH values below 7 are acidic and values higher than 7 are basic. The recommended pH for pool water is 7.2 to 7.8.

Residual: The amount of a compound existing in water, usually expressed as parts per million.

Sanitizer: A chemical compound, such as chlorine and bromine, which disinfects (kills bacteria), kills algae, and oxidizes organic matter.

Shock: The process of introducing significant quantities of an oxidizer to water to bring about the chemical destruction of excess organic wastes.

Total Alkalinity (TA): The amount of bicarbonate, carbonate and hydroxides present in water. TA acts as a pH buffer.